Your data, always protected.
Data protection isn’t an afterthought to us. It’s built into every step of how we work - backed by Cyber Essentials certification and clear, transparent processes.
Always secure.
We go beyond compliance to make sure your data stays safe, every step of the way.
Always confidential.
Your business is your business. Our processes ensure it stays that way.
Always reliable.
You can trust us to handle sensitive data with professionalism and care, no matter what the task.
Why trust us?
Security you can depend on.
We know how important it is to keep sensitive business information safe. That’s why we combine certification, compliance and years of remote-work expertise to give you total confidence in how your data is handled.
Certified standards.
Our Cyber Essentials certification proves our commitment to industry best practices.
Proven processes.
From GDPR compliance to strict confidentiality agreements, we follow clear, tested steps at every stage.
Experienced team.
With years of experience supporting businesses remotely, our people know exactly how to keep your data secure.
Our Data Security Commitment
Every safeguard in place.
From compliance and confidentiality to insurance and professional standards, we’ve built a framework of safeguards so you can work with complete confidence.
GDPR compliant.
Hiring a Virtalent VA is fully GDPR compliant. Robust systems, strict policies and ongoing training ensure your data is always handled correctly.
100% confidential.
Every VA signs binding confidentiality agreements and passes independent background checks - so your business stays private.
Fully insured.
From cyber and data insurance to vicarious liability cover, our work is comprehensively insured, giving you total peace of mind.
Always secure.
All data is protected with SSL encryption, two-step authentication and password-protected systems as standard.
Expertly equipped.
Track tasks, time logs and invoices through our dedicated client portal - built to keep everything simple, transparent and secure.
Highly professional.
Registered with the ICO, members of leading VA associations and recognised with multiple awards, we set the benchmark for professionalism.
Equipped
A portal built for peace of mind.
Our dedicated client portal keeps everything in one secure place. From task tracking and timesheets to invoices and account management, you’ll have complete visibility over the work we do. Designed with security at its core, the portal makes it simple to collaborate, stay organised and maintain full control of your data.
Secure
Technology that protects your business.
We use industry-standard safeguards to protect sensitive information – including SSL encryption, password-protected access and two-step authentication for inboxes and cloud storage. Every file, message and process is handled with the same level of care you’d expect from your own internal systems.
20
years in business
3000+
monthly files transferred securely
12
industry accreditations
Your data is secure. Next step: Your VA.
We’ve built our service on security and reliability. Now let’s explore how we can make a difference to your business.
Frequently Asked Questions
We know data security is always top-of-mind. That's why we've provided some quick answers to common questions.
What measures are in place to ensure my data is secure?
Data protection is central to how we work. Virtalent is Cyber Essentials certified and our VAs follow strict security protocols, including password-protected devices, up-to-date firewalls, and encrypted WiFi networks. We also recommend giving your VA access via a company email and cloud storage for extra control.
How do I communicate with and share files with my VA?
Your VA will adapt to your preferred communication method – email, phone, Zoom, WhatsApp or otherwise.
- All VAs have secure, Virtalent-managed email accounts with two-factor authentication.
- Our Portal includes a secure “Files” tab for safe document sharing.
- For passwords or sensitive details, we recommend tools like 1Password or LastPass.
Is working with a Virtual Assistant GDPR compliant?
Yes. We follow strict GDPR processes, including:
- Legally binding confidentiality agreements.
- A Data Processing Agreement outlining VA responsibilities.
- Comprehensive IT security checks for every VA.
- Identity verification via Veriphy.
Is Virtalent fully insured?
Yes. We hold specialist policies with Hiscox covering negligence, vicarious liability, intellectual property issues and other civil liabilities.
Can Virtalent guarantee that my data will be handled confidentially?
Yes. Confidentiality is built into our contracts and legally binding. VAs follow secure IT practices, we hold specialist cyber and data cover and we are fully insured. See Data & Security for details.