Stay connected with every enquiry.
Managed customer communication across email, web and social channels.
Creating space for Cosmic Kids.
How Virtalent helped a growing children’s brand streamline enquiries and expand their creative time.
Small business
5-10 employees
United Kingdom
20+ hours
saved each month
60% faster
customer enquiry responses
Support That Frees Up Creativity
How Virtalent helped Cosmic Kids handle growth without focus loss.
Founded in 2012, Cosmic Kids brings yoga and mindfulness to millions of children through its popular YouTube channel and teacher training courses. As demand grew, founder Martin Amor found himself overwhelmed by a flood of enquiries and admin tasks – leaving little time for creativity or business growth.
He needed someone reliable who could absorb Cosmic Kid’s philosophy, handle customer enquiries with care and support the growing online training community. When his wife suggested trying a Virtual Assistant, Martin turned to Virtalent. After a consultation with co-founder Sam Wilson, he was matched with Frances – a bilingual VA with extensive experience in customer service and administration. Within days, she was part of the team, managing communication, supporting students and giving Martin the breathing room to refocus on what makes Cosmic Kids thrive.
“Dealing with Virtalent was like a breath of fresh air. There was no hard sell, just a simple solution to my ongoing problem. Most importantly, they listened. The impact is greater than you could imagine. It’s like someone throwing a rope ladder down to you and letting you walk up. It has made such a positive difference – to my life and my business.”
Martin Amor, Co-Founder, Cosmic Kids
Frances quickly became a cornerstone of Cosmic Kids’ operations. With 12 years’ experience in PA, customer service and personnel management, she brought structure, initiative and a calm presence to a busy inbox.
Logging in twice daily, she now manages customer queries, student communication and social media messages, responding to enquiries and reviewing teaching videos for certification. Her initiative and understanding of Cosmic’s mission make her an indispensable member of the team, freeing Martin to focus on content creation and business development while knowing every customer receives a thoughtful, professional response.
Meet Linda.
Linda is organised, reliable, and proactive, helping clients streamline operations and meet deadlines. Skilled in inbox management, copywriting, and finance, she delivers friendly, professional support.
Services Used
How Cosmic Kids uses Virtalent support.
From customer service to admin coordination, Virtalent helps Cosmic Kids maintain quality while reaching more students worldwide.
With Virtalent’s support, Cosmic Kids runs smoother than ever. Enquiries are handled promptly, students get the guidance they need and Martin finally has space to think strategically and creatively. The reduced admin pressure has made running the business more enjoyable and sustainable.
From Virtalent’s perspective, the partnership highlights how personal, proactive support can make a genuine difference. By aligning Frances’s skills with Cosmic Kid’s values and community focus, we helped a small team reclaim time, reduce stress and keep growing their global audience with confidence.
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Find out how other creative businesses have streamlined their operations and freed up time with Virtalent.
Focus on what inspires you.
Let Virtalent handle the admin so you can concentrate on the creative work that makes your business shine.